Terms of service

These Terms of Service apply when you browse the Rare Project website or place an order with us. By using our website, you agree to these terms.

Products and prices

We aim to show our products, colours, sizes, descriptions and prices accurately. Colours may look different on different screens. Product details, prices and availability may change, and an item shown on the website may become unavailable.

Orders

Please provide accurate contact, payment and delivery information when placing an order. We may contact you if we need to confirm an order or resolve an issue before dispatch.

Shipping and returns

Delivery options, charges and estimated timelines are shown during checkout or in our Shipping Policy. If there is a problem with your order, please contact Rare Project. Returns and refunds are handled according to our Refund Policy and applicable law.

Your account

If you create an account, you are responsible for keeping your login details confidential. Please contact us if you believe someone has accessed your account without permission.

Website content

The Rare Project name, logos, photographs, designs and other original website content belong to Rare Project or their respective owners. You may not reproduce or use them commercially without permission.

Website availability and liability

We work to keep the website accurate and available, but cannot guarantee uninterrupted or error-free access. To the extent permitted by applicable law, Rare Project is not responsible for losses caused by temporary website interruptions or technical errors. Nothing in these terms limits rights that cannot legally be excluded.

Contact

For questions about these terms or an order, contact Rare Project using the contact details shown on our website.