FAQs — Rare Project

1. Product Quality & Care

Q: Do Rare Project graphic tees shrink after washing? How should I care for them?

Rare Project pieces are made with quality fabrics and constructed to maintain their fit and shape with proper care. A small amount of shrinkage can naturally occur depending on the fabric and washing method.

To keep your Rare pieces looking fresh for longer, always wash them inside-out with cold water, avoid bleach and harsh detergents, and preferably air dry them. If you use a dryer, keep it on low heat.

Important: Never iron directly over prints, embroidery, or other artwork. Turn the garment inside-out before ironing.

2. Returns & Exchanges

Q: What is Rare Project’s exchange policy for size or fit issues?

Ordered the wrong size? We’ll help you sort it out.

Rare Project accepts eligible size exchanges within 7 days of delivery, provided the item is unworn, unused, and returned in its original condition and packaging.

Contact our team with your order number and exchange request. Customers are generally responsible for return shipping for size exchanges. If you receive an incorrect, damaged, or defective product, contact us as soon as possible so our team can review the issue.

For complete terms, please check our Refund & Exchange Policy.

3. Shipping & Delivery

Q: Where does Rare Project ship from?

Rare Project orders are processed and dispatched from Karachi, Pakistan, and we deliver across Pakistan.

Once your order has been dispatched, tracking information will be provided where available so you can follow your shipment.

For complete information, please visit our Shipping Policy.